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Cancellation Policy

At design archive, customer’s satisfaction is our number one concern. We endeavor at providing years of enjoyment to our clients.

Cancellation Policy of Design Archive

When you make an order with acceptance of your payment you can't cancel it because the server will send the download link automatically, by doing this action we can't stop it. In addition if the operation disapproved, the order will be canceled automatically.

Nevertheless we realize that exceptional circumstances can arise with regard to the product we supply. Therefore when you make a mistake in your order and wish to cancel it, you are requested to fill up the customer support form and enter your reason for cancellation.

Please note the request for cancellation should be sent within 30 minutes after you download the files with a grounded reason for cancellation. This is the only way to cancel your order. After 30 minutes has passed your order cannot be canceled.

Failure to receive or downloading the design collections or inadequate software or hardware , or due to lack of related skills does not constitute grounds for cancellations.

Cancellations are issued by www.designarchive.in upon advice of technical support of the website concerned. We endeavor to provide you with prompt and efficient professional assistance.

All queries must be directed as follows:



Failure to receive or downloading the design collections or inadequate software or hardware , or due to lack of related skills does not constitute grounds for refund.

The downloaded files will be available in 2 ways:
1.First direct link from the site.
2.A ftp access if the files does not get downloaded at the first attempt. (This may take a long time)

Refunds are issued by designarchive.in upon advice of technical support of the website concerned. We endeavor to provide you with prompt and efficient professional assistance.
All queries must be directed as follows:

Please allow few hours for our support team to get back to you on the problem.
By mutual consents, exchanges will be made to avoid cancellations.