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Refund Policy

Design Archive is a technology enabler that helps cataloging, storing, retrieving and online publishing of artistsÂ’ creations from all over the world into a virtual design database.

Refund Policy of Design Archive

Since www.designarchive.in is offering non- tangible irrevocable goods we do not issue refunds once the order has been completed and the product has been downloaded. As a customer you are responsible for understanding this before purchasing designs at our site. Nevertheless we realize that exceptional circumstances can arise with regard to the product we supply. Therefore we do honor refund requests on the following grounds.

  • Irreparable defects or poor quality of the designs this reason is to be submitted to our support's approval. Notwithstanding testing all our products before release unexpected errors, or "bugs", may occur.
  • Duplicate purchase of the same product by the same customer.

Failure to receive or downloading the design collections or inadequate software or hardware , or due to lack of related skills does not constitute grounds for refund.

The downloaded files will be available in 2 ways:
1.First direct link from the site.
2.A ftp access if the files does not get downloaded at the first attempt. (This may take a long time)

Refunds are issued by designarchive.in upon advice of technical support of the website concerned. We endeavor to provide you with prompt and efficient professional assistance.
All queries must be directed as follows:

Please allow few hours for our support team to get back to you on the problem.
Requests for a refund are accepted within the period of 1 week after the order is placed. Each request must be accompanied by detailed and grounded reasons why you apply for refund.
By mutual consents, exchanges will be made to avoid refunds.
Such exchanges will be offered on case by case bias. www.designarchive.in reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on www.designarchive.in Systems' websites.